Meet our Team

Chris McCarthy

Chris McCarthy, Chief Executive Officer

Chris has worked in leadership and management roles across government, commercial and the not-for-profit sectors for almost 30 years, most recently as the CEO of Hear and Say, a Queensland-based charity supporting children with hearing loss and their families.

He is a purpose driven Executive who prides himself on building and working as part of a team to deliver meaningful outcomes for clients. His previous experience as CEO, a board director and a leader working within the health, disability and social services sectors will see him focus his efforts at PACT on ensuring there is an appropriate balance of strategy execution, business operations and service delivery in support of PACT’s clients, volunteers and diverse stakeholder groups.

A ‘born and bred’ Queenslander, Chris enjoys time with family, all water sports and is a die-hard rugby union tragic.

Kelly B, Finance Officer

Kelly joined PACT in 2024, bringing with her over 20 years of diverse experience in finance, payroll, and administration. Throughout her career, she has worked across a wide range of industries, from corporate to blue-collar sectors, gaining a deep understanding of the unique challenges and opportunities within each. Kelly holds a Bachelor of Business (Accounting) and has earned multiple leadership certifications, underscoring her commitment to professional growth and excellence.

Passionate about giving back, Kelly spends much of her free time volunteering for various community organizations. She is deeply committed to empowering others, both in her professional and personal life, and believes in fostering environments where individuals are encouraged to thrive and reach their full potential.

Narell R, Intake & Administration Officer

Narell joined the PACT team in 2024. With over 15 years of experience in administration, across various fields, she’s passionate about helping people through challenging times.

Currently studying a Bachelor of Social Science, Narell is building on her skills in social support and advocacy to better serv individuals and families in need.  She is dedicated to making a positive difference, one step at a time.

Paul W, Volunteer Coordinator – Regional

Paul, our newest member of the team, comes to us after 6 years of working as a Victim Liaison Officer with the Office of the Director of Public Prosecutions. Prior to this he was a serving Police Officer (Detective) for 20 years in both the Victoria and Queensland Police Services.

Peta V, Volunteer Coordinator – Greater Brisbane

Peta is passionate about supporting victims through the justice process.  Prior to joining PACT in 2022, she was a serving Police Officer for 14 years, a member of the Bayside sexual assault committee and a Victim Liaison Officer with the Office of the Director of Public Prosecutions.

Peta values our special group of volunteers who are dedicated to improving experiences of victims of crime.

Tania T, Quality & Training Manager

Tania joined PACT in 2017 as a volunteer and quickly advanced through various roles, starting as the Administration Officer and later becoming the Volunteer Coordinator. Her dedication and growth within the organisation led her to take on the additional responsibility of Quality & Training Manger.  In this capacity, Tania focuses on reviewing and refining PACT’s policies and their implementation, seeking opportunities to enhance the experiences of clients, volunteers, and stakeholders alike.

In addition to her managerial responsibilities, Tania remains actively involved as a volunteer PACT Support Person in the Mt Isa area, providing valuable, firsthand insights into the challenges faced by volunteers.

Her exceptional contributions to volunteering were recognised in 2021 when she won the Volunteering Queensland Award for Volunteer Manager of the Year 2021.

Discover our volunteer team of PACT Support Persons

Our team of PACT Support Persons

Learn about our 100+ strong volunteer team making an imPACT