Privacy Policy
At PACT, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, submit a form, or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, location, and any other details you choose to submit through our website forms or communication channels.
We may also collect general technical information when you use our website, such as your IP address, browser type, device information, pages visited, and the time and date of your visit.
2. How We Use Your Information
We use the information we collect to respond to enquiries, provide support, improve our website, manage referrals, communicate with you, and deliver services in a safe and appropriate way.
We may also use non-identifiable information to understand how visitors use our website and to improve the overall user experience.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information only when necessary to provide our services, comply with legal obligations, protect safety, or work with trusted service providers who help us operate our website and systems.
4. Storing and Protecting Your Information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no online system can be guaranteed to be completely secure.
5. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve functionality, analyse website traffic, and enhance your browsing experience. You can choose to disable cookies through your browser settings, but some parts of the website may not function as intended.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to read the privacy policies of any external sites you visit.
7. Accessing or Updating Your Information
You may request access to the personal information we hold about you or ask us to correct, update, or delete it where appropriate. To do so, please contact us using the details provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, or legal obligations. Any updates will be published on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Email: pact@pact.org.au
Phone: 1800 449 632
Address: PO BOX 12672 George Street QLD 4003
Last updated: 06/2026